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This is the classic question that gets asked by people who are completely devoid of any sort of observational competency. We can give some of these people a bit of a break if we’ve just opened up the store for the day, but at 3 in the afternoon you’re pushing it.
Especially if it isn’t some national holiday or anything. Calling up on a random Tuesday at half past 3 thinking that we may not be open is stupid. Absolutely stupid.
The only way I can think of answering something like that would be to tell them that’ we are in fact closed but I make a special exception for them if they give me ten bucks.