A lot of customers come into the store with a desire for a book that exists, but they have no information about the author or title ,just weird facts about what the title is about and ask us to look it up for them.
Our in store database doesn’t really work on searches like that. It likes titles and authors, that’s it. Half the time it can’t even get searches off of those.
I have been turning to Google searches more and more these days. The targeted ads and suggested products that show up on my browser are strange to say the least. I get emails from places because I was trying to find a book for a customer, it wasn’t at all for me. I barely do anything on my browser outside of checking reddit for upcoming Magic the Gathering products.