I got an email from Sean a week or so ago about how certain managers will forego their own usefulness and productivity just so they can watch you try to sell a member card or an e-reader and tell you what you were doing wrong.

You really have nothing better to do, manager? Those bestsellers that you’ve ignored for the third time this week can wait another day in the stockroom just so you can tell us that we need to mention the fact that the nük has a book sharing option to potential customers?