The headsets we’ve been issued have helped us booksellers communicate to each other “customers” with suspicious behaviors. It’s gotten a few of us a little riled up, inspired by all those cop shows and spy movies where people are staking out or setting up “the target.”
A lot of the time it ends with the customer just walking to the register and buying their basket full of merchandise, but other times it leads to us hovering nearby until the customer drops their stash in the corner of study aids and walks out.
Other times… we may need to get a bigger janitor closet….