Any time there’s a change in categories for our books and subsections, it is the worst time. Holidays are upon us, earlier than ever, so we’re busy setting up all of THAT crap and we’re expected to change up all of these new categories as well? Nothing much happens in retail for nine months and you want us to change things up NOW?!

On top of all the changes, it’s the amount of what’s changing that gets to me. Maybe our book categories were too broad, maybe it was confusing customers to an extent. That’s understandable. But going from one extreme to another seems a tad much. Especially because I’m pretty sure within three to four years we’re going to have to switch all the categories back to a simpler layout again. I’ve seen it happen three times before. It’s guaranteed to happen in the future.