Patreon! Comics updated early there, and extra stuff added too!
Posts Tagged customer service
93 results.
When I saw this book hit the sales floor I knew that I had to do something with it Read the full post on Patreon!
This is actually an old comic I drew in the Westgate break room almost twenty years ago READ MORE ON PATREON!
Help support me in making comics here on Partreon! Self control is a big part of customer service. A lot of the time I have to remind myself that I have to pay bills and buy food. I know a[…]↓ Read the rest of this entry…
A nice way to help me make more comics here is through Patreon! Click the link! Also a nice way to help out or say thank you is clicking that Paypal button on the upper right of your screen! Thanks[…]↓ Read the rest of this entry…
I have a Patreon! I also have Paypal! I heard whispers of this a while ago, The Bookstore was looking to be purchased in one way or another, there was rumors of Riggio buying the whole thing back, all sorts[…]↓ Read the rest of this entry…
Want to help me make more comics? Patreon! I also have a Paypal button up there if you are feeling generous! You are all amazing people! Thank you! It never fails. To try to save time while setting up a[…]↓ Read the rest of this entry…
I have a Patreon page! I’m redrawing comics to make into a book and you can only see them on Patreon! Christiana took this phone call just a day or two ago. A customer was angry, not at booksellers doing[…]↓ Read the rest of this entry…
Clicking here you can help support me in continuing to make comics and you can see extra stuff! Every new school year we get new people who don’t quite know the titles to the books they need to get for[…]↓ Read the rest of this entry…
You could see this comic a day early, in color, or just see extra cool drawings of giraffes found nowhere else! How about checking out the Patreon page I have for my comic? I ask this question a lot. It’s[…]↓ Read the rest of this entry…
V-Carts are fairly convenient contraptions that allow us to move a good 200 pounds of books around the sales floor easily. You don’t need to do too much upkeep for them either. Very few moving parts. Of the few moving[…]↓ Read the rest of this entry…
We had someone ask us this question a little while back. they were honestly looking for day planners, or, agendas, to plan their days out. Completely innocent question. But with all of the current affairs books praising or bashing political[…]↓ Read the rest of this entry…
I get taken aback for a second or two when I ask if a customer wants to order a book into the store and they say “yes.” I am so used to people saying “No” nowadays. People have phones, glowing[…]↓ Read the rest of this entry…
There are many questions I have about the efficacy of these mystery shop things. An outside company hired by The Bookstore comes in to watch us do our job and catch us NOT doing our job the way Home Office[…]↓ Read the rest of this entry…
I was helping an elderly woman track down a copy of “Lincoln in the Bardo” a couple weeks back, we are fairly short staffed at the moment too. Phones ring until the ONE bookseller available on the floor can answer[…]↓ Read the rest of this entry…
While working on this comic I was watching a Twitch stream of a group of people playing Dungeons and Dragons. I think that’s awesome. Nerd culture has normalized so much now that all the cool board games are spreading out[…]↓ Read the rest of this entry…
We get a lot of students calling or asking us if we sell and/or rent textbooks. We don’t rent anything at a BOOKSTORE WHERE YOU BUY THINGS, and rarely carry any dependable selection of textbooks. I haven’t run the numbers[…]↓ Read the rest of this entry…
These “customers” are one of the worst types or people to deal with. If they aren’t squirreling away stacks of books into low trafficked areas of the store just to read and eventually abandon, they’re the type that complain about[…]↓ Read the rest of this entry…
I smile or stifle a chuckle from time to time with customers asking for books while getting the author or title wrong. They’re so close! And they’re in the store trying to get the book! I’d also like to add[…]↓ Read the rest of this entry…
Let’s welcome the new Booksellers coworker John! Another John! Back in the Westgate days I was working with three Davids, a Jason and Chason, and three Johns. Overhead pages had to be very specific for these coworkers. It was fun[…]↓ Read the rest of this entry…
There’s a weird phase going on in that self improvement section for books. Things have gotten a lot less safe for work. Employees have gotten fired for saying words found on these book titles. Customers themselves are embarrassed to say[…]↓ Read the rest of this entry…
This doesn’t happen to the point where one can predict this outcome but this has happened with a frequency that you can’t ignore. People want to be independent, they want to find what they’re looking for on their own. Others[…]↓ Read the rest of this entry…
There are many times that I have gone off to search for a book only to realize it’s nowhere to be seen. The book straight up disappeared. There are some times you can tell that there was an inventory error,[…]↓ Read the rest of this entry…
Help support the comic on Patreon! I have all sorts of fun extra pictures exclusively for Patrons! You could even be in the comic by supporting Mike: Bookseller! I lost my grandmother to a complication of Alzheimer’s, dementia, stroke, and[…]↓ Read the rest of this entry…
Help support Mike: Bookseller on Patreon! Cool stuff exclusively for Patrons! Stick around too, I’m working on a big project for Patrons! Spying on the competition happens from time to time. But after an initial day or two of looking[…]↓ Read the rest of this entry…
Help support the comic on Patreon! Extra cool stuff exclusively found on Patreon for supporters! You could also be in the comic like Joseph here! I don’t know what made the 2017 eclipse such a big deal compared to all[…]↓ Read the rest of this entry…
Help support the site here on Patreon! Patrons get to see extra cool stuff! You could even be in the comic like Joseph! I’ve helped customers with maps countless times. Opened them up, helped the customer look for the right[…]↓ Read the rest of this entry…
Help support Mike: Bookseller here on Patreon! You get to see cool extra stuff and maybe even be part of the comic like Suzi! The most common question I get from either of my jobs is “where are your restrooms?”[…]↓ Read the rest of this entry…
Hi! If you would be so kind as to support my comic Mike: Bookseller on Patreon I would be really grateful. Patrons get to see extra cool stuff! Check it out! We have been seeing some really nice summer days[…]↓ Read the rest of this entry…
Help support the comic here on Patreon! You can see extra cool stuff there as a Patron! You could even be a part of the comic like Matt! There are some dreaded phone calls that happen to us at work.[…]↓ Read the rest of this entry…
Help support the comic here on Patreon! All sorts of cool extras seen there for Patrons! You could even be part of the comic too! Here’s Leah, answering a phone call that we’ve had way too many of lately. Textbooks[…]↓ Read the rest of this entry…
Help support Mike: Bookseller here on Patreon! You get to see cool awesome extra stuff if you become a Patron! We got teething toys to sell now I guess. Teething jewelry, normal teething toys, and some pretty cool old school[…]↓ Read the rest of this entry…
Help support the comic here on Patreon! Want to be in the comic? You can do that by becoming a Patron! I had a brain fart the other day while answering the phone at work. I could not remember which[…]↓ Read the rest of this entry…
Help support the site here on Patreon! You can see extra stuff there or even be part of the comic like Christiana here!!! We’ve got a few of these books on display now, all them cuss words and naughty language.[…]↓ Read the rest of this entry…
Help support Mike: Bookseller on Patreon! Bonus cool extra goodstuffs for awesome patrons! You could be a Patron in a few very short steps! Click here! Check it out! Twice the jobs, twice the stupid. I have been working two[…]↓ Read the rest of this entry…
Help support the comic here on Patreon!! It REALLY helps me out! And you get to see cool stuff only on Patreon! I got a great email from Leah: “A coworker of mine is, what we have termed it, a[…]↓ Read the rest of this entry…
Want to support Mike: Bookseller? Sign up on Patreon! Patrons get to see cool extra stuff!! This happened to me over the past weekend. I’m still dumbfounded by how this whole thing played out. Of all the things to look[…]↓ Read the rest of this entry…
Help support Mike: Bookseller here on Patreon! Patrons get extra special cool awesome bonuses and I get to stay in my apartment for another month! Win-Win! I fielded at least ten of these calls the other day. School is ending[…]↓ Read the rest of this entry…
Want to see these comics early? Patreon can hook you up! Want to see extra comics and weekly giraffe doodles? My Patreon page can help you out with that too! Of all the many little chores and tasks that are[…]↓ Read the rest of this entry…
Help support the site here on Patreon!! Cool extras and you can see each comic a day early! It’s just about Summer Reading time. Of all the different books and authors that find their way onto these reading lists, Chinua[…]↓ Read the rest of this entry…
Help support the strip here on Patreon! Extra comics and drawings, giraffe doodles, and you could even be in the comic like Christiana! This situation happens way too frequently for my taste and it always gets to me. The customer[…]↓ Read the rest of this entry…
Want to see these comics early? Want to see fun giraffe doodles? Want to be in the comic like Evil Chris, Kayte, and Suzi here? Help support Mike: Bookseller on Patreon!! I got some emails about small snippets of not[…]↓ Read the rest of this entry…
Help support the site on Patreon! Fun extras only found there! Check it out! We have all dealt with a day like this. We’re the only one that showed up, customers are growing exponentially, no back up, alone in a[…]↓ Read the rest of this entry…
Help support the site here on Patreon! All sorts of cool stuff can be found there for Patrons! You could even be part of the comic like Maria and Tommy here! A new book titled “Phenomena” came into the store[…]↓ Read the rest of this entry…
Help support the comic on Patreon! Any and every little bit helps!! When you’re in a customer service job, no matter what you’re selling or helping customers with, you will have to answer the universal question of where we hide[…]↓ Read the rest of this entry…
Help support my website by going to Patreon here! You can be in the comic, see extra drawings and doodles, and you can see every comic I post early there too! The holiday season is always super busy. People are[…]↓ Read the rest of this entry…
You could have seen this comic a day earlier by supporting the comic here! All sorts of fun extra stuff in there too! I’ve seen a few stories that booksellers have shared about people getting the book they wanted and[…]↓ Read the rest of this entry…
Cool drawings, extra comics, and fun stuffs await for those who dare to care! Help support Mike: Bookseller and you could even be in the comic! This situation is a fairly regular occurrence. Ask if they need help, a big,[…]↓ Read the rest of this entry…
Help support awesomeness! Becoming a patron for Mike: Bookseller gives you access to extra comics and giraffe doodles, little fun sketches and you could even be part of the comic strip like Suzi here! What are you waiting for? I[…]↓ Read the rest of this entry…
Support Mike: Bookseller! You can see extra drawings and comics, you could even be part of the comic like Christiana here! I got a great email the other day: “A coworker was punching in for work in the Children’s Section[…]↓ Read the rest of this entry…
