I smile or stifle a chuckle from time to time with customers asking for books while getting the author or title wrong. They’re so close! And they’re in the store trying to get the book! I’d also like to add[…]↓ Read the rest of this entry…
Posts Tagged customer
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I got a great email from Tracie just a little while ago: “I was going to the motions of working through the bookstore recently and a thought occurred to me; I have been working here for about 8 years! I[…]↓ Read the rest of this entry…
I saw this conversation happen just last week. Whoever was on the other end of the line had no concept of what “In Stock” means. The positive side to these types of phone calls is that it takes up a[…]↓ Read the rest of this entry…
