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Posts Tagged phone call
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Help me make comics and you get to see extra stuff! This holiday weekend is a boon for most people. Certain schools have ended for the year, students have graduated, people get three or even four days off in a[…]↓ Read the rest of this entry…
Help me make comics! Patreon extras and stuff! Also, up there on the right corner? Paypal! This happens frequently. We have a prerecorded onboard message for customers who call to see if we have John Steinbeck. One of the managers[…]↓ Read the rest of this entry…
I have a Patreon Page wherein you may find early posted comics, giraffe doodles, extra comics from time to time, and the beginning stages of me redrawing my old strips to turn into a collected book! This just happened exactly[…]↓ Read the rest of this entry…
Help support my comic strip on Patreon! Cool extras only for patrons! There are needy customers and then there are NEEDY customers. I’ve gone through a few phone calls with someone on the other line who keeps adding ONE MORE[…]↓ Read the rest of this entry…
See this comic early and in color by supporting my comic strip with Patreon! There have been times where a singular customer can take over your whole day. Is there something that happens when they call in or ask for[…]↓ Read the rest of this entry…
Wanna see this in color?! Click here! Every year they call and every year we tell them the same thing. …and every year they don’t get it. They keep asking. They say that the book they’re looking for ISN’T a[…]↓ Read the rest of this entry…
This one goes way back for me. When I first started at The Bookstore I was the regular shelver scheduled, day in day out, every workday morning. I’d arrive about five to ten minutes before the 7am start time and[…]↓ Read the rest of this entry…
I was helping an elderly woman track down a copy of “Lincoln in the Bardo” a couple weeks back, we are fairly short staffed at the moment too. Phones ring until the ONE bookseller available on the floor can answer[…]↓ Read the rest of this entry…
We get these calls way too frequently. Most people calling in to see if we have some obscure textbook understand, that as a commercial bookstore, we don’t carry textbooks. Others though, cannot seem to grasp the concept of “No” to[…]↓ Read the rest of this entry…
Help support Mike: Bookseller on Patreon! You get extra stuff found only there!! Trevor shared a fun story with me about a phone call that went about as close to this comic as I can recall. I absolutely hate that[…]↓ Read the rest of this entry…
Help support Mike: Bookseller on Patreon! Any and all support truly helps me keep making these comics! Thank you all so much! Racists. They still exist in this day and age. It’s incredibly sad, but it is also true. I[…]↓ Read the rest of this entry…
Help support the comic on Patreon! Extra cool stuff exclusively found on Patreon for supporters! You could also be in the comic like Joseph here! I don’t know what made the 2017 eclipse such a big deal compared to all[…]↓ Read the rest of this entry…
Hi! If you would be so kind as to support my comic Mike: Bookseller on Patreon I would be really grateful. Patrons get to see extra cool stuff! Check it out! We have been seeing some really nice summer days[…]↓ Read the rest of this entry…
Help support the comic here on Patreon! You can see extra cool stuff there as a Patron! You could even be a part of the comic like Matt! There are some dreaded phone calls that happen to us at work.[…]↓ Read the rest of this entry…
Help support the comic here on Patreon! All sorts of cool extras seen there for Patrons! You could even be part of the comic too! Here’s Leah, answering a phone call that we’ve had way too many of lately. Textbooks[…]↓ Read the rest of this entry…
Help support the comic here on Patreon! Want to be in the comic? You can do that by becoming a Patron! I had a brain fart the other day while answering the phone at work. I could not remember which[…]↓ Read the rest of this entry…
Help support the site on Patreon! Extra cool stuff for Patrons! Check it out! I don’t know how it started but we have three or four people slurring the words “Customer Service” when they page overhead. Nowhere in either of[…]↓ Read the rest of this entry…
Help support Mike: Bookseller here on Patreon! Patrons get extra special cool awesome bonuses and I get to stay in my apartment for another month! Win-Win! I fielded at least ten of these calls the other day. School is ending[…]↓ Read the rest of this entry…
Help Support Mike: Bookseller here on Patreon! Cool bonuses and fun doodles! You could even be part of the comic like Matt here! I’ve answered to sick calls quite a few times and with most entrenched bookselling coworkers I know[…]↓ Read the rest of this entry…
Help support the site here on Patreon! Extra comics, extra drawings, giraffe drawings, all sorts of fun stuff there! You could even be part of the comic like Christiana here! I’ve called out sick before and heard a very disbelieving[…]↓ Read the rest of this entry…
Help support the site here on Patreon! All sorts of cool extras found there! You could even be in the comic like Kayte here! I got an email from a reader that described a phone call they answered that was[…]↓ Read the rest of this entry…
Help support Mike: Bookseller here!! With more and more customers finding the convenience of giving their email for contact information and updates on customer orders there are fortunately less calls needing to be made letting people know that the book[…]↓ Read the rest of this entry…
We all have at least one of these customers. The type that has at least five special orders a week, owns the membership card, signed up for email on five different addresses, and has four different book related canvas bags[…]↓ Read the rest of this entry…
I got a great story from Tracie a little while ago: “A customer called the store to see if they had particular CD. When I checked the system I saw there was one on hand and the customer said, “okay,”[…]↓ Read the rest of this entry…
Melissa sent me an email about how she fields too many customers who ask her questions like this about their Nüks. Really, people. Stop and think. It can save more time than asking stupid questions.
I got ridiculously sick this past week, hence the guest art from my friend Rachel. It was terrible and I’m still dealing with the residuals. The one positive from being sick is how deep my voice gets. It gets all[…]↓ Read the rest of this entry…
I got an email from Melonie that was too good not to share! “I had a customer call asking very specific technical questions about the Nük. I had no idea what the answer, so I told him to call “1-800-THAT-NUK”[…]↓ Read the rest of this entry…
I saw this conversation happen just last week. Whoever was on the other end of the line had no concept of what “In Stock” means. The positive side to these types of phone calls is that it takes up a[…]↓ Read the rest of this entry…
I’m sad to say that this has happened to me on more than one occasion. After 11 years of driving to the same place to work the auto-pilot tendencies are thoroughly entrenched. I got some t shirts for sale! check[…]↓ Read the rest of this entry…
I was taken aback a little while ago when I answered the phone at work and found a telemarketer on the other side selling me random coupons to whatever. Dumbfounded to not have a customer asking for a book AND[…]↓ Read the rest of this entry…
A further excerpt from the wonderful email from Allie! “You know those regular customers that call wanting you to look up titles because for whatever reason they don’t have internet? I have one who is blind, so she always calls[…]↓ Read the rest of this entry…