There are countless times where I have been setting up displays, or processing returns, or even shelving a cart, and found ridiculous discrepancies in how things are supposed to be set up. A lot of what has been put into place for doing all of these tasks has been streamlined to the nth degree. There really should be no mistakes made and yet, here we are, seeing everything put into the wrong place, AGAIN.
The worst part isn’t that this happens whenever there are new hires and we find opportunities for training them in the correct procedures, it’s that this happens all the time with people who have been shown countless times how to do things RIGHT and they still mess it up. It literally gives me pain. Real, physical pain.