There have been customers that get titles wrong before, there are times
that the customer will hold onto that wrong title and carry it through
entire discussions. I can see it as a companion to the way people will
mispronounce the word “bag” as “behg” or add letters to words that don’t
need them. “Warshington,” “expresso…”
It can get stuck in your head too. At which point the next time you
yourself are trying to say the word you mess it up as well.