There are people who come into The Bookstore asking casually about where the restrooms are, for a just in case scenario. Others come in with a determined look, concentrating on making sure things are under control, that ask where the restrooms are. And then there are the panicked, almost vibrating, people who ask with desperation where the restrooms are, those people are one step away from losing it and having a very soggy trip home. That last group is so tempting to mess with. So many times I’ve wanted to say that we have no restrooms at the store, or that they’re broken, or that it’s only for paying customers, that sort of stuff. I always stop myself though. That’s a huge heap of bad luck that would come back to bite me when I least expect it.